Performance support and the right question

Lost and Desperate

Image from Unsplash Image from Unsplash

This is post 4 of 5 from my session at Learning Live last month. As I’ve written previously, I’m creating blog posts on each of the topics from the 10 small ideas that each group came up with. This week, it’s the turn of big idea number 33:

Make performance support and the ability to ask the right question at the right time the criteria by which we measure a L&D function

As I’m doing with each of these blog posts, I’m writing this in real time, looking at the session output for the first time as I produce this blog post. Safe to say this topic was a challenge for the participants at Learning Live. The group spent a lot of time discussing the meaning of the idea and what it might actually mean when translated into smaller ideas for action. For example, there…

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